Gerry Robinson is doing two programmes for BBC2 on re-designing dementia care. The first one was wonderful and is on iplayer. The second one is 15th Dec 2009.
The revolution in dementia care is understanding the patient experience and looking at care from the patient's point of view, using an activity logging approach called care mapping. Apparently this is a radical thing to do. So it is, in terms of the' service provision' community.
The regulator, of course, is concerned with box-ticking and paperwork rather than the Quality In Use of care. It would not be hard to adapt HCD standards and apply them to service delivery such as dementia care, to the immense benefit of all parties.
He shows that good care is attractive to relatives and helps the bottom line in privately-run care homes.